Resident Services

Click here to read the Resident Services survey results from 2017! 

To keep families and seniors who earn moderate to low incomes healthy and stable in their housing, Northwest Housing Alternatives enhances our properties statewide with Resident Services.

Northwest Housing Alternatives’ Resident Services program contributes to our mission of creating opportunity through housing. While having an affordable place to call home is an important step to creating stability, conquering other risk factors greatly increases the chance for families and seniors to experience success and housing stability.

The average NHA household earns 30% of the area median income and many tenants are in need of social services such as job training and placement, child care, and access to financial literacy programs.

Resident Services Coordinators Provide

• Household Stability Services–including eviction prevention, information and referral services and community building activities.

• Household Opportunity and Advancement Services–include enhanced programming specific to a building’s population.

• Multi-family properties consist of financial education, adult education workshops, employment services and youth services.

• Senior buildings emphasize health and wellness resources, as well as social and recreational activities.

A few examples of successful programs run by Resident Services have been: food box deliveries to home bound residents, after-school programs, rotating onsite health clinics staffed by local nursing students, ‘Healthy Homes’ workshops, yoga and Tai Chi classes and much more.

NHA has active partnerships with over 70 local agencies. Some of our closest collaborators are:

Lift Urban Portland, PDX Diaper Bank, Community Warehouse, Mary’s Woods, PAW Team, SAGE Metro Portland, IRCO, Northwest Pilot Project, CASA of Oregon, Clackamas Workforce Partnership, My New Red Shoes, Linfield College, and Concordia University.

Each multi-family and senior property is assigned an NHA resident services coordinator. Contact information for your coordinator is available in your building’s management office.