RESIDENT SERVICES PROGRAM
2019 Outcomes & Impact
– At a Glance –
Northwest Housing Alternatives (NHA) creates opportunity through housing for seniors, families, and individuals with special needs. A critical contribution of housing stability is maximized through services and resources provided by the Resident Services (RS) Program. The RS Program offers a menu of services contributing to self-sufficiency with RS coordinators acting as liaisons between residents and fulfillment of resident needs, either through direct assistance or a referral to a partner in the community.
1621 Households Served
6,123 requests for services
86% Of Households Maintained, or Increased, Their Housing Stability
696 onsite events with 7,222 attendees
$78,574 Combined Amount IDA Participants Saved Towards an Auto Purchase, Home Purchase, Education, or Retirement
708 Lease violation responses
97% of evictions prevented
966 Requests for Food Resources
$3,493 Amount of NHA Emergency Funds Used to Assist With Past Due Rent, Furniture Purchase, Medical Bills, Etc.
819 medical resource requests
14% decrease in ER visits
456 utility assistance requests
$252,433 amount distributed
Northwest Housing Alternatives, 2316 SE Willard St. Milwaukie, OR 97222, www.nwhousing.org
