2019 Impact Report

Impact Report 2019

Northwest Housing Alternatives

2316 SE Willard St.

Milwaukie OR 97222



Dear Friends, Supporters, and Partners of NHA:

2019 was a momentus year for Northwest Housing Alternatives. Together, we accomplished many important goals for the organization including:

Completing the NHA campus, including 28 units of permanent affordable housing, a brand new Annie Ross House family emergency shelter, and the NHA headquarters, built to Net Zero standards

Moving NHA staff and operations back to our flagship Milwaukie campus and re-launching the Annie Ross House Family Emergency Shelter

Establishing a Resident Advisory Council that reports to NHA’s Board of Directors to create a forum for NHA residents to provide feedback about NHA programs and properties

Creating a new three-year Strategic Plan with the help of community input

Shifting the organization’s equity work to focus on racial equity through the adoption of a new equity lens, creating an equity glossary, establishing active working groups, and re-examining NHA’s hiring and recruitment policies with a focus on equity

Developing a budget strategy to keep all activities and housing development online and at scale with over $2 million of increased operational expenses from 2019 to 2020

In addition, we completed the construction of Clayton Mohr apartments, which provides 24 affordable housing units for veterans struggling with homelessness, rehabbed the River Glen property (44 units), and broke ground on new developments in the Gateway neighborhood in NE Portland as well as in Hermiston, OR–a total of 207 new homes. 

With multiple developments already in the works, we are looking forward to another busy and successful year in 2020.

We thank you for being part of our journey.


Trell Anderson

Executive Director

Northwest Housing Alternatives

Our mission at Northwest Housing Alternatives is to create opportunity through housing.

Resident Services

Resident Services creates strong and healthy communities through

eviction prevention and housing stability services

connecting residents with community resources to meet their needs

initiatives to further outcomes in specific communities 

Residents saved $251,000 in energy assistance, which is double the amount from 2018.

Through the Senior Health and Housing program, 89 percent of seniors maintained or improved their housing stability rating. 

96% of potential evictions were avoided through RS interventions

The RS team coordinated 684 events with more than 7,200 attendees.

The RS Team fulfilled 6,122 requests for services such as food boxes, energy and utility assistance, and access to healthcare.

Homeless Intervention Services

NHA works with people struggling with homelessness or on the brink of becoming homeless in Clackamas County. These services are meant to prevent homelessness before it begins or to get those experiencing homelessness back into stable housing as soon as possible. 

HomeBase & Pathways

HomeBase: works with households to prevent evictions before they happen or provide rapid re-housing services to households currently experiencing homelessness

Pathways: a partnership with the Oregon Healthy Authority and Clackamas Behavioral Health to provide housing support for individuals impacted by severe and persistent mental illness

We know that communities of color are overrepresented in the houseless population. In 2019, 44% of clients represented communities of color

571 people served by rapid re-housing or eviction prevention services, including 260 children

76% percentage of clients who retained and/or increased their income when they exited the program

Annie Ross House Family Emergency Shelter

The only emergency shelter for whole families in Clackamas County. 

Re-opened the shelter with expanded capacity in November 2019

In November and December, the shelter served 27 people, including 14 children

48% Percentage of people with a disability served by the ARH shelter

Housing Development

539 homes in development

Broke ground on 275 new homes

Updated or rehabbed 44 apartment homes

Secured Funds

$214 million in competitive sources

$255 million in leveraged sources

Asset Management

NHA manages a portfolio of more than 1,900 homes across 16 Oregon counties.

Nearly 2,300 Oregonians will fall asleep in safe and dignified homes developed by NHA. 

We facilitate economic opportunity for minority/women-owned/or emerging small businesses by providing them 44 percent of NHA’s contract awards in the multifamily and group home portfolio totalling $685,971.

$12.3 million: the collective savings of NHA residents compared to market rate housing

$1,347: the average monthly household income in NHA properties

$207,848,585: total value of real estate assets

NHA Finances for Operations

2019 Revenue

Private contributions and grants – $674,107
Government Grants and Contracts – $1,417,004
Capital Campaign – $320,000
Event revenue – $214,597
Private Contributions & Grants – $674,107
Rental Property Revenue – $1,555,999
Developer fees – $1,648,182
Management and Resident Services Fees – $790,004
Other earned revenue – $489,210

Total Revenue: $7,109,104

2019 Expenses

Personnel – $3,222,985
Professional Services – $272,782
Overhead & Occupancy – $241,380
Program costs – $243,736
Direct assistance – $877,322
Rental property costs – $1,324,350

Total Expenses: $6,182,554

Please note: These graphs are comprised of preliminary budget information and are subject to change after the formal 2019 budget audit which is expected to be complete in June 2020. 

NHA Donors and Partners

In 2019, we received donations from 294 individuals, 131 businesses, and 20 foundations, totalling over $900,000. 

$50,000 and above

HEDCO Foundation

Maybelle Clark Macdonald Fund

Meyer Memorial Trust

Walsh Construction

Wells Fargo Foundation

$25,000 and above

Cambia Health Foundation

Kaiser Permanente

LMC Construction

Spirit Mountain Community Fund

$10,000 and above

Banner Bank

Clackamas County

Clark Foundation

Columbia Bank

Harvest Foundation

Kantor Taylor PC

Multifamily NW


Oregon Community Foundation

US Bank Foundation

Walsh Construction – Employee Giving

Warn Industries

$5,000 and above

Arbor School of Arts & Sciences

Bremik Construction

Cascade Management

Hoover Family Foundation

Income Property Management

JD Fulwiler & Co. Insurance

Juan Young Trust

JW & HM Goodman Family Foundation

Lake Oswego Junior Women’s Club

Loveridge Hunt

MWA Architects

NW Natural

OCF Joseph E. Weston Public Foundation

Storms Family Foundation

Umpqua Bank

$2,500 and above

Ball Janik

Carleton Hart Architecture

Chicago Title Company of Oregon

Coin Meter Company

Enterprise Community Investment

First Interstate Bank

Bernadette Geraldi

Greystone & Co

Jimmy and Kelsey Heilman

Heritage Bank

Carol Judd

Mark Kantor

Key Bank

Matt Leeding

Diane Luther

Mary’s Woods

Nonstop Wellness

Princeton Property Management

Ralph & Adolph Jacobs Foundation

The Jackson Foundation

USA Properties Fund

Jim and Susan Winkler

$1,000 and above

Kyle Anderson

Roberta Ando

BenchMark Physical Therapy

Clackamas County Tourism & Cultural Affairs

DAO Architecture

Edward Jones – Eric Weberg


Forge Performance Training

Robert and Konky Forster

James Francis

GeoPacific Engineering

Greenbrier Companies

GTG Consultants

Harnish Properties

Barry Hendrix

Arthur and Gertrude Hetherington

Home Forward

I&E Construction

Inland Electric

J.R. Johnson

JP Morgan Chase – Employee Giving

KM Keith Dozier, Trial Attorney

KPFF Portland Civil + Survey

Winston Kurth

Lane Powell

Lash Lounge

Lux Christie’s International Real Estate

MassMutual Oregon

Milwaukie Presbyterian Church

Northlake Physical Therapy

Chip and Jean O’Neil

OnPoint Community Credit Union

Pacific Power Foundation

Katy Patricelli

Pavilion Construction

Providence Health and Services

Raymond James Financial

Reliable Credit Association

Rotary Club of Milwaukie

Salazar Architect

Sessions Orthodontics

Spring Creek Family Dentistry

E Kay Stepp

The Holzman Foundation

The Windward Apartments

Troy Reichlein, CPA

U.S. Bank

Bob Walsh

Washington Federal Bank


2316 SE Willard St., Milwaukie OR 97222



(503) 654-1007